![]() To set up more than 100 users for Einstein Activity Capture, a paid upgrade to Sales Cloud Einstein, Inbox, or High Velocity Sales is required. Supports up to 100 users on the Standard Salesforce license with Sales Cloud purchase. Requires the Standard Salesforce license with the purchase of Sales Cloud, Service Cloud, or Lightning Platform. Particularly when the access is from somewhere you don’t recognize, it might be time to consider further securing your account with two-factor authentication.Available in Lightning Experience and Salesforce Classic. It may take some time to realize this, but once you do, you’ll understand whether it’s something you want accessing your account, and you’ll recognize it in the future. Something you’re using - perhaps a program or service that you forgot was associated with your account - will stop working.Unauthorized/unrecognized access will be terminated and cannot reconnect.If not, click on the item representing that IP address and you’ll be given the option to sign that session out. There may be enough additional information for you to recognize the usage behind the IP address. This will open a slightly more detailed list of recent sessions. On the resulting page, scroll down to and click on the Your Devices section.Click on the Security Checkup link present in the details window.There may be a legitimate explanation, but better to investigate further to be safe. Worry when one of the IP addresses listed is not in your country or you have no other explanation for it. You have additional devices connected via your mobile phone provider on a different IP address.You have one or more devices connected via your home or business internet connection on one IP address.The single most common cause is this situation: This is common, and reflects that the account was being accessed from a single location, albeit via different machines and browsers. In the example above, all the IP addresses listed were the same. Closing your browser and re-opening it, or possibly returning to the browser after some idle time, can count as “new” activity, even though it’s technically the same activity as was already listed. Note that there are several entries, even though I’ve accessed the account from only two browsers. Once again, in my case, all the IP addresses are the same, because I’ve only accessed the account from one location. The Recent Activity section is exactly that: a list of access activity on the account. Different devices (i.e., PC versus mobile phone) connected to the same router.įrom Google’s perspective, it’s all different activity, even though it’s being accessed via a single IP address. ![]() Additional software, such as an installed email program like Windows Mail or Microsoft Office Outlook.Different machines connected to the same router, sharing the internet IP address.When you see multiple concurrent sessions at the same IP address, it can be any of the following situations, all accessing the same account: Windows 11, accessing the account via using Microsoft Edge.Windows 10, accessing the account via using Google Chrome.I have two sessions being accessed from two virtual machines on the same computer: Location may refer to a different session on the same computer. The key is the line above the information: The IP addresses here are all the same - my home IP address - yet there are multiple active sessions. In the example above, there are two sessions happening at the same time on different… well, this page doesn’t tell us. This section shows the IP address and access type (if known) of all currently active sessions accessing this Gmail account. There are two sections: concurrent session information on top, and recent activity below. Details tell allĬlick on the Details link for more information. If it’s something you don’t recognize, sign out of the offending session and change your password. You can get more detailed information about currently open account sessions, including where (roughly) they are being accessed. Click the “Last account activity” link at the bottom of Gmail’s web interface for information about recent account sign-ins.
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